Getting Rid of Website Builder on GoDaddy

As a developer, we know that sometimes folks go with their own “CMS” that comes with their hosting package. I use CMS lightly here as a majority of hosting companies out-of-the-box site builders are comparable to Wix. Now if you’re happy enough with that, good for you. If you’re a developer trying to get rid of that in lieu of a real website GoDaddy doesn’t make it explicitly simple.

The Domain

Say we have potato.com as a GoDaddy domain. The client initially used Website Builder to put together a 2-pager about their potato products. Now that we want to get some sort of PHP/MySQL site up (WordPress or other) Website Builder needs to scram. If we don’t get rid of the builder it’s impossible to setup hosting with potato.com. Instead we’d have to put it on a subdomain and save it for later. I didn’t want to do that, so I got rid of Website Builder altogether.

The New Hosting

Before you hit this step, you’ll need to make sure regular hosting has been purchased. WARNING: If there are emails associated with Website Builder, get GoDaddy support to switch them over to your hosting plan before deleting Website Builder. The addresses may be lost if you don’t switch them over properly. There’s always the chance that your client has kept the email portion separate from the builder. If this is the case, give your client a hug.

So hosting is purchased and ready to go and emails have all been saved. Great, you’re ready to lop the head off the dragon.

Killing Website Builder

Jump down the rabbit hole with me and let’s finish this. Go to My Account -> Payments and behold the wonder of all the things that have been purchased. From here, find Website Builder. Check the checkbox next to it and then click “Cancel Item.” You will be charged through the rest of whatever period you’ve purchased it for, but no more recurring payments will be made and Website Builder is now off of your account.

Potato.com will now be free in roughly 30 minutes.

The Aftermath

If you’ve not set up hosting yet, things should be pretty straight forward. If you are unable to select potato.com as your domain when setting up hosting then you sir or ma’am have not been patient enough. Take some breaths, go outside and return in a few minutes. If the problem persists, chat with GoDaddy.

Hopefully that gives you the deets of something that I couldn’t find much information on. A word of warning, make sure your client knows you’re getting rid of things before you delete them. Also, be sure to discuss “coming soon” or placeholder pages with them before ripping out all of their work. There does not seem to be much of a backup system for those pages because GoDaddy that’s why.

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Ryan Bowman
6 years ago

Better yet – purchase hosting somewhere else. Godaddy is fine for domain names and their website builder is OK, but I wouldn’t recommend their hosting. It seems slow on both the front end and back end control panel.

Also, can’t you just buy the Godaddy hosting and set up the new site entirely before turning off the old site? Or maybe that’s what you’re suggesting.

Anonymous
Anonymous
5 years ago
Reply to  Ryan Bowman

As far as I know, you can not access your godaddy hosting without associating it with a domain name first.

Melvin
5 years ago

Awesome!! ….thanks

Dollar 1 Web Hosting
5 years ago

This is a very informative article for me.

Mike
Mike
5 years ago

Thank you, this was helpful.

Josh
5 years ago

This was such a major help. You’re a genius. Thank you so much.

illusion466
5 years ago

Thank you very much for this article! Sorted out my problem completely. Blasted goDaddy doesn’t have a support email address so getting in touch with them for help is a pain in the arse. Good thing the trusty ‘ol Internet has people like you helping us out

Btw
Btw
5 years ago

Just wanted to say THANK YOU!

MICHELLE
5 years ago

Hello –

I have a current website builder godaddy site with over 200 pages that they are discontinuing. Do you think it’s safe to have them transfer my current site to the newer addition and everything remaining the same?

AA
AA
4 years ago

Thanks for this post. This is exactly what I needed to know.

Ryan, you definitely have a point; that’s our preferred approach. But too often, a new client has already paid for a million ± years of hosting with GoDaddy, along with a bunch of extraneous services. When we clean all of that up, they have a huge account credit that we don’t want to waste.

John Hartley is a Director of Product Engineering at Beam Dental in Columbus, OH. With 5+ years of leadership experience he has worked in startups, agencies, and began his career as a freelance Front End Developer. Always looking to iterate, this blog is a place for him to share his knowledge as well as hone his craft, challenge assumptions, and build a strong base of leadership and management knowledge. Connect with him on LinkedIn

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